Description

OBJECTIVE

The Fleet Manager will play a strategic role Case Western Reserve University’s sustainability goal of the reduction of greenhouse gas emissions in keeping with the President’s Climate Commitment.  Working under general direction, develop, organize, supervise, and manage the Fleet Services Division portfolio of services. The Manager’s role includes supporting all business within Fleet Services including Operations, Finance, Purchasing, Dispatch, and Surplus. The fleet manager is the appointed buyer for all fleet-related purchases. The fleet manager will expand the use of clean-fuel vehicles to meet the president’s climate commitment; ensure that Fleet & Transit's business profile, processes, and level-of-service is consistent with campus needs; and implement state-of-the-art telematics and customer communications tools in support of transit operations, vehicle maintenance, and fleet operations.

ESSENTIAL FUNCTIONS

1. Develop and implement strategies, policies, and procedures to advance Fleet services and customer value across the university including services to meet customer needs to include the purchase, maintenance, inventory, and disposal of university vehicles. Utilize knowledge of technology trends and remain up to date on the strategic vision of the university as it relates to fleet management needs. (15%)
2. Develop, implement, and execute sourcing and procurement strategy. Establish and monitor purchasing, operational, and replacement strategies and practices for most cost-effective operation to provide transparency and traceability of supplier and design impacts to overall Fleet health and operating costs. Create vehicle purchase specifications and purchase vehicles for all university departments. Review contractual terms and conditions to ensure CWRU terms are met. Participate in term negotiations and discussions with general counsel, contracts manager and vendor. Develop and administer vehicle/equipment asset management processes from procurement to disposition. Serve as the appointed buyer for purchasing university vehicles. (15%)
3. Define and own key operational metrics that drive continuous improvement across Fleet Operations that enables responsiveness to demand while keeping long-term university plans in mind. (10%)
4. Develop, implement, and oversee the on campus fueling stations. Reduce the fleet’s carbon footprint and environmental impact. (10%)
5. Communicate key strategies and savings projections to university business directors, faculty, and senior management. Established key performance indicators for all sections of fleet management, performed detailed analyses on their results, and implemented improvement plans based on the data obtained. (10%)
6. Maintain all documentation in compliance with “best practices” and Internal Audit procedures of quotes, vendor profiles, cost savings documentation, receipts, reports, etc. Continuously manage priorities effectively, focusing on efficient work results. Ensure priorities are handled effectively by modifying plans and actions, as needed, in area of responsibility. (10%)
7. Determine whether a vehicle meets environmental standards, whether a vehicle should be assigned to better meet the needs of the university, whether a vehicle should be purchased, accepted as a donation, or disposed of. (10%)
8. Manage the maintenance schedule all university vehicles. Maintain log and reports for preventative maintenance program and records of mechanical work performed. Maintain invoice and maintenance records and performs routine cost analysis. (10%)
9. Ensure unit compliance with all federal, state, and local laws and regulations concerning inspection, registrations and license requirements that are subject to yearly state audits. (10%)

NONESSENTIAL FUNCTIONS

Perform other duties as assigned. (<1%)

CONTACTS

Department: Regular contact with department staff to exchange information.

University: Interact with many constituencies within the scope of job responsibilities. Daily contact with university administration. Daily contact with faculty and staff.

External: Daily contact with outside agencies and representatives.

Students: Little or no contact with students.

QUALIFICATIONS

Education/Experience: Bachelor’s degree and 3 to 5 years of experience, OR High School Education and 7 years of experience.

REQUIRED SKILLS

1. Excellent analytical and technical skill set.
2. Outstanding functional creativity and progressive business mindset.
3. Ability to work under pressure and meet deadlines.
4. Individual must be mature, professional, and discreet.
5. Negotiating skills.
6. Ability to meet consistent attendance.
7. Ability to work independently. Must be able to solve routine problems, assist customers, and maintain a consistent workspace without direct supervision. Creativity and energy are highly valued.
8. Outstanding organizational skills mandatory. Ability to work under pressure, meet deadlines, and multi-task effectively. Must be able to handle moderate stress and have good organizational skills. The workflow will vary from periods of multiple demands and short deadlines to periods of routine self-paced tasks. Must be able to meet deadlines, be able to effectively prioritize tasks and be detail oriented.
9. Excellent customer service-oriented manner required.
10. Ability to interact with colleagues, supervisors, and customers face to face.
11. Strong PC skills; must be proficient in Microsoft Excel; computer spreadsheet and word processing skills required.

WORKING CONDITIONS

Identify the working conditions and physical demands which relate to the essential functions of the position, such as working indoors/outdoors, working with exposures to hazards, etc. Include special considerations for the position, such as occasional travel or necessary overtime.